Utilities

Residents in the hamlets within Brazeau County (Rocky Rapids, Cynthia, Lodgepole, Violet Grove or Buck Creek) receive monthly utility bills. If you are moving in or out of a property in these areas Brazeau County must be contacted to set up or discontinue billing.
Those calling will be required to provide the following information:
- Owner or tenant’s name
- Current mailing or forwarding address
- Possession or move in date
This information will allow the County to set up an account for a new owner/tenant and prepare final billing for the previous owner/tenant.
Account forms are available at the Brazeau County Office, or download it here.
Utility bills can be paid at the Brazeau County office during regular business hours, payment can be mailed to Brazeau County at Box 77 Drayton Valley, AB T7A 1R1, paid through any financial institution, or through the County’s Pre-Authorized Debit Plan (PAD).
Pre-Authorized Debit Plan (PAD)
Customers who sign up for the Pre-Authorized Debit Plan have their monthly utility payment automatically withdrawn from their bank account on the due date.
All you need to sign up for PAD is chequing or savings privileges at a financial institution (bank, trust company, treasure branch or credit union).
It takes approximately two weeks to process an application, so be sure to submit the application by the 15th of the month you would like the automatic withdrawals to start. You can pick up an application form at the Brazeau County Office, or download it here.
If you have any questions about the Pre-authorized Debit Plan, please contact our office at 780-542-7777.
Utilities Consumer Advocate
Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving water and energy utility related issues.
Utilities Consumer Advocate website