COVID-19 Financial Resources and Community Supports

Drayton Valley and District FCSS has compiled a list of local, provincial and federal resources for people looking for information on support during the COVID-19 pandemic.

COVID-19 Financial Resources and Community Supports

Drayton Valley and District FCSS has compiled a list of local, provincial and federal links that may be beneficial to area residents during the COVID-19 pandemic.

Drayton Valley and Area Food Bank

Call 780-514-3777
Please call before 6 p.m. to leave a callback number. A volunteer will arrange for a hamper pickup time with you.

Delivery Services:
Drayton Valley Ford – Lend a Hand
Grocery shopping, prescriptions and other essentials delivered free of charge.
Call 780-542-4438

FCSS COVID-19 Community Outreach Program
Seniors can order their groceries over the phone with Drayton Valley IGA and Jocelyn’s Your Independent Grocer and volunteers will deliver them.

In order to ensure that your order goes smoothly, we ask that you please be patient and understand that not all items may be in stock; allow for flexibility on the brand or item you are requesting, and make generic requests for items such as “bread, milk, and eggs.” This will help make the process easier and will allow for more orders to be filled. After your order is placed a volunteer will then deliver your groceries.

Drayton Valley IGA 780-542-4644, extension 0
If you are unable to get through, please leave a message and they will get back you.

Jocelyn’s Your Independent Grocer 780-542-3518
Stay on the line and ask for customer service
Please no phone in orders after 5 p.m.

For more information call FCSS at 780-514-2206


To protect the health of all Albertans, Alberta Supports Centres are temporarily suspending in-person services until further notice.

If you are currently receiving benefits or services and need assistance, call your caseworker or local office directly from Monday to Friday, between 8:15 a.m. and 4:30 p.m. For all other enquiries, call the Alberta Supports Contact Centre at 1-877-644-9992, or in Edmonton 

Note: The Alberta Supports Contact Centre is experiencing higher than normal wait times. We are working to address this and appreciate your patience.

For more information, visit COVID-19 info for Albertans.

Utility Payment Deferral

  • Residential customers can defer electricity and natural gas bill payments for the next 90 days to ensure no one will be cut off, regardless of the service provider.
  • Call your utility provider directly to arrange for a 90-day deferral on all payments.

Learn more about the 90-day utility payment deferral

Student Loans Repayment Deferral

  • Alberta Student Loan repayments will be paused for 6 months, beginning March 30, 2020.
  • Students do not need to apply for the repayment pause.



Canada Emergency Response Benefit (CERB)

The new Canada Emergency Response Benefit (CERB) provides a taxable amount of $2,000 a month for up to 4 months for those facing unemployment due to COVID-19.
Apply Online Here.
Phone Application:

1-833-966-2099 (automated)
1-800-959-8281 (agent)

Employment Insurance (EI)

Many employees are unemployed due to shortage of work and/or decreased operations surrounding the COVID-19. If this is the case for your, and you qualify for Employment Insurance benefits (EI), you can apply for EI.
Apply Online Here.
EI COVID-19 Dedicated line: 1-833-381-2725

EI Sickness Benefits
If you are sick, quarantined or have been directed to self-isolate, you can apply for EI sickness benefits. The Government has waived the one-week waiting period, and you don’t have to provide a medical certificate to access the benefits.

Apply Online Here.

EI COVID-19 Dedicated line: 1-833-381-2725